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That Guy’s Tips for Corporate Success, #5 September 10, 2008

Posted by That Guy in Tips for Corporate Success.
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Management doesn’t plan for contingencies.

On paper, things are perfect. On paper, the software always works, the computer never crashes, the personnel do all their tasks, and the people come in droves.

In real life, things are not perfect.

Corporations don’t have contingency plans because there’s no way to put them on paper. Oh, sure, there might be “if this error occurs, do steps x, y, and z,” but that’s all you’ll get.

Installing a new piece of software the day it needs to be used by clients? Better hope it works, because if it doesn’t, you’ll be troubleshooting it.

Need someone specific to do something but they call in sick? Better hope someone else knows how to do what needs doing.

Want to plan out in advance for things you know will go wrong — because you know the way things work at your office? Don’t bother. Your boss will say something like, “we can’t complain about it being a problem until it becomes a problem.”

Lack of foresight — lack of contingency planning — is a hallmark of the modern corporation, and the larger the corporation, the more likely that (a) things will go wrong and (b) no one will be around to make them right.

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1. three cheers for browser compatibility testing « corporatespeak - February 27, 2009

[…] where management is concerned. For them, it’s not a problem until it’s a problem, and until the Big Boss thinks it’s a problem, it’s not a problem. And since the Big […]


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