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“reply to all” September 23, 2008

Posted by That Guy in Definition.
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reply to all
re-PLY too AHL

“Reply to all” is without a doubt the most overused key in your e-mail client. It tells your computer to open a new message and address it to everyone included in the “to” field of the message to which you’re replying, plus the person who sent the initial message.

Situations when it is proper to use “reply to all”:

* Multiple people need to know the information you’re providing.

Situations when it is improper to use “reply to all”:

* A colleague departs and you want to wish him or her congratulations.
* A client e-mails multiple people and you want to say something snarky about him or her to your co-workers.
* You see an e-mail with multiple recipients, and you assume they all need to know what you have to say.
* Any time other than when multiple people need to know the information you’re providing.

Most companies limit the amount of space in their employees’ e-mail boxes. On behalf of everyone who’s had to clear 15 messages of congratulation or appreciation, stop using “reply to all”.

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